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What Is A Virtual Assistant?

Ask yourself these questions first...

• Are you a busy business owner or professional that's constantly on the move?
• Are you frequently doing "nitty-gritty" things within your organization that take you away from what you really enjoy?
• Would your clients (and your organization) benefit from a quality control survey, but you just don't have the time or the resources to launch it?
• Can you save time and money by contracting out administrative services on an as-needed basis?
• Are you ready to tap into and explore the possibilities of information technology?
• Are your administrative staff already overworked, leaving you with poorly managed schedules and feeling unorganized?

If you can seriously answer "yes" to any of these questions, it may be time to understand what a Virtual Assistant can do for you.

So...What Is A Virtual Assistant??

A Virtual Assistant (VA) is a highly skilled professional that provides an array of administrative and executive services by harnessing the power of information technology. This allows the VA to deliver high quality service remotely, or away from a client's office.

A VA can save you time and money by utilizing information technology to provide flexible services to your organization - when you need them most. Often, VAs work on an as-needed basis, and provide a very specific service tailored to meet the client's needs depending on what is happening within the organization at any given time.

Examples of VA services include:

• Technical writing and business correspondence
• Word processing and formatting, including reports and newsletters
• General administrative procedures, including message managing, electronic filing and scheduling
• Quality control measures, including customer surveys via phone, fax and e-mail
• Marketing services, such as cold calling campaigns and mail/fax campaigns
• Internet research
• Event planning
• Project management and logistics
• Customer service and help desk support

Your business can take advantage of the flexibility that a VA will offer, as well as a high standard work ethic and top notch service. Often, a VA will try their best to match your schedule and provide you with service at exactly the time you may need it. You can communicate via e-mail, phone, fax and instant messaging. You can even allow access to your office computer by utilizing specialized, low cost software.

Your business will save money since you are paying for services only when you absolutely need them, and there's less human resource expenses typically associated with employing regular staff.

VAs are becoming more recognized in Canada with the establishment of online communities and professional networks that facilitate the growth and development of Canadian VA businesses. cvac.ca is one example of a vibrant Canadian network of VAs that work together to raise the bar on the Virtual Assistant profession. Regular meetings, workshops and events are held across the country. CVA Success also provides an online support network and a professional listing by province for registered CVA members.

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